Terms of service
Terms of Service
Welcome to Drax. By using our website or placing an order, you agree to the following terms.
Products & Orders
We aim to display our products, colors and details as accurately as possible. Slight differences may occur depending on your screen or device. We reserve the right to accept, cancel or modify an order when necessary.
Prices & Offers
Prices, discounts and promotions may change at any time. The price confirmed when your order is placed will apply to your purchase.
Shipping
Delivery times are estimates and may vary depending on your location, shipping company or circumstances outside our control.
Returns & Exchanges
Return requests must be submitted within 3 days of receiving the order. Products must be unused, unworn, with tags and in their original condition. Please contact us on WhatsApp and provide your order number or invoice number.
Privacy
Your personal information is handled according to our Privacy Policy. Our store is powered by Shopify, which may process information required to provide our online store services.
Intellectual Property
All Drax content, including logos, images, designs, text and product content, belongs to Drax or its licensors and may not be copied or used without permission.
Website Use
You may not misuse the website, attempt unauthorized access, submit fraudulent information or use our content for unlawful purposes.
Changes to These Terms
We may update these terms when necessary. The latest version will always be available on this page.
Contact Us
Email: drax.official.eg@gmail.com
WhatsApp: 01114810018