Privacy policy

Privacy Policy

Last updated: August 11, 2026

At Drax, we respect your privacy and are committed to protecting your personal information when you visit our website, place an order, or communicate with us.

Information We Collect

We may collect information such as your name, phone number, email address, shipping and billing address, payment details, order information, and information about how you use our website.

How We Use Your Information

We use your information to process and deliver orders, provide customer support, improve your shopping experience, prevent fraud, and send marketing communications where permitted.

Sharing Your Information

We may share necessary information with trusted service providers such as Shopify, payment providers, shipping companies, analytics services, and marketing partners when required to operate our store and fulfill your orders.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand customer activity, and provide a better shopping experience.

Data Security

We take reasonable measures to protect your personal information. However, no online system or method of transmission can be guaranteed to be completely secure.